Search through our documentation and learn Spiffy
Spiffy makes it simple to quickly find what you are looking for with our adaptive search. If you are trying to find a customer, an order, a specific subscription product,...
Quickly access and manage all of your customer’s Subscriptions, Payment Plans & Orders. To access a customer’s record, use the Search Bar and start typing their name in. When you...
Order Records show details about your customer’s order, as well as make it easy to manually send receipts, and process full or partial refunds. Order Records can be easily located...
Spiffy comes equipped with a number of powerful admin management features, like skipping payments, changing subscription plans, billing management, and cancellations. Spiffy also includes some history on changes that may...
Spiffy comes equipped with a number of powerful admin management features for Payment Plans, like refunding payments, changing bill dates, cancellations, and more. Spiffy also includes some history on changes...
Recovering failed payments is an important part of any business that deals in Subscriptions or Payment Plans. Spiffy comes equipped with a few different methods for recovering payments, from automatic...
Spiffy makes it easy to issue refunds to your customers. Since payments are stored in Order, Subscription & Payment Plan records, you can issue refunds on payments from any of...
Spiffy comes equipped with the ability to send receipts to your customers. Spiffy’s receipts are delivered as a nice, simple transactional email with a secure link for your customer to...
With our Internal Orders and manual checkout flow, you will be able to quickly place orders and charge the card on file for customers that have purchased with you in...
Customers can update their own card via the Customer Portal. However, if you want to update a card for your customer manually (over the phone, in person, etc.) you can...
Retry failed payments for a customer that has already failed all of its scheduled auto-retries. In most situations, the card on file may need to be updated first, but sometimes...